Overview

NANA and its subsidiaries are aligned by a shared responsibility to our shareholders and corporate mission as well as a firm commitment to excellence in all areas of business operations. This exceptional performance enables NANA to enrich the lives of its shareholders in the region and beyond.

NANA’s Commercial Group provides diverse services to clients throughout Alaska and in the Lower 48. Our professional, experienced companies can form specialized teams based on clients’ needs – from high-profile resource development projects or rural infrastructure upgrades to food services and security. NANA’s capable subsidiaries offer proven expertise, with thorough understanding of operating in the state’s most extreme environments.

Summary

Reporting to the to the Recruiting Operations Supervisor and working very closely with the NANA North Shared Services Recruiting Team, the Recruiting Outreach Coordinator will work with NANA shareholders to assist and advise them in becoming prepared and qualified for employment opportunities that align with their skills, abilities, and career interests. This role is pivotal in fostering strong relationships with NANA shareholders, NANA companies and NANA communities to proactively support shareholder hire, employment, development and recruitment efforts. This position will be based in the NANA Region and will focus primarily on in-region recruitment efforts. The Recruiting Outreach Coordinator can be based in NANA’s Corporate Office in Kotzebue, AK, or, upon review and company approval, may be based in one of NANA’s village offices within the region. 

• Shareholder Support: Provide direct support to NANA shareholders by helping them identify career opportunities and offering guidance on how to prepare and qualify for positions that match their skills, abilities, and interests.
• Candidate Sourcing: Leverage a variety of recruitment strategies, including computer databases, networking, internet resources, cold calls, media, employee referrals, and other channels to identify both active and passive shareholder candidates for job openings.
• Shareholder Referrals: Build rapport with shareholders and refer them to NANA North companies and NANA Corporate recruiters for potential employment opportunities, ensuring alignment with their qualifications and interests.
• Employer Branding: Promote NANA and NANA North Companies as an employer of choice by educating potential shareholder candidates on the organization's career opportunities, strengthening NANA’s reputation as a preferred employer.
• Message Development: Collaborate in the development and production of communication materials for NANA job opportunities, evaluating the effectiveness of messaging to ensure it resonates with potential candidates and encourages engagement.
• Recruitment Outreach: Participate in regional recruitment events, career fairs, shareholder meetings, and other key initiatives to promote job opportunities and engage with shareholders.
• Shareholder Preference Policy: Support and advocate for NANA's shareholder preference policy throughout the recruitment process, ensuring that shareholder candidates are prioritized in line with company values.
• Administrative Support: Provide essential administrative support to the recruitment department, including handling incoming and outgoing calls, troubleshooting iCIMS issues for shareholders, and managing correspondence.
• Hiring Process Assistance: May assist in the hiring process by conducting phone screens, administering skills assessments, preparing offer letters, and ensuring a smooth transition for candidates.  May assist with onboarding functions as needed.
• Coordination with Recruiters: Works closely with NANA North Recruiters to facilitate iCIMS requests, manage requisitions, and ensure smooth processes for candidate selection and onboarding.  Participate in regular recruiting department meetings, projects and other related HR meetings.
• Applicant Data Management: Maintain accurate applicant and interview data within iCIMS, ensuring it is organized and up to date for future reference.
• Recruitment Marketing Support: Support recruitment marketing campaigns and initiatives aimed at attracting high-quality candidates, ensuring that they align with organizational goals.
• Sourcing Recommendations: Research and recommend new sourcing methods and channels for candidate recruitment, continually seeking innovative ways to attract qualified shareholder candidates.
• Shareholder Relations Outreach: In partnership with the Recruiting Operations Supervisor, participate in the weekly in-region SRC calls to actively promote employment opportunities and encourage shareholder participation.
• Other Duties: Perform additional duties as assigned to support the department's recruitment and outreach objectives.

This position requires an extremely perceptive and outgoing person, who can relate to individuals at all levels from many diverse backgrounds. As unique situations present themselves, the Recruiting Outreach Coordinator must be sensitive to corporate needs, employee goodwill and the public image.

• Two (2) years of post-secondary education and at least three (3) years of varied HR, recruiting or staffing or related admin support experience. Willing to consider additional experience in lieu of post-secondary education.
• Must be able to clear a pre-employment drug screen, criminal background check, and post-offer physical assessment.
• Must have a valid driver’s license with a driving record acceptable to our insurance carrier (clear three-year record with no DUI’s in the past five years).
• Willingness to travel for recruitment events, career fairs, and community outreach activities.
• High level of professionalism, confidentiality, and discretion in handling sensitive information.
• Ability to work independently, take initiative, and collaborate effectively within a team.
• Strong problem-solving and critical thinking skills with a flexible, solution-oriented approach.
• Strong communication skills, both written and verbal, with the ability to develop compelling messages and interact professionally with various stakeholders.
• Ability to build and maintain relationships with internal teams, shareholders, and external partners.
• Must type at least 50 words per minute.
• Intermediate computer skills in MS Word, Excel, PowerPoint, and Outlook. Skills testing will be administered and evaluated as part of the interview and selection process.
• Must have ATS (applicant tracking systems) experience, experience working with iCIMS preferred.

Working Conditions and Physical Requirements

Weather: Indoors - environmentally controlled; requires most or all work to be done inside.

Noise level: The noise level in the work environment is usually that of a standard office atmosphere.

Description of environment: Office building with standard office environment.

Physical requirements:  Employee is required to occasionally lift and/or move up to 25 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

Travel:   Up to 25% of the time. Employee may travel throughout Alaska and/or to remote locations and may be required to use alternative modes of transportation, including but not limited to snow machines, boats, small airplanes, and ATVs.   Travel to and from the worksite will be provided and arranged by NANA.

Competencies

• Customer Service – Responds promptly to customer needs; solicits feedback to improve service; responds to requests for service and assistance; meets commitments in a timely manner.
• Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to other ideals.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

The position requires reading, detailed work, problem solving, interactions with other companies including other NANA companies, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, will require the employee in the position to manage multiple concurrent tasks, and handle constant interruptions.